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AI automation for small business

Every call answered. Every lead followed up. Even when you are on the job.

A voice receptionist, a website chat assistant, automatic follow-up, client portals and workflows that run on their own. Built for your business, working 24/7 beside your team.

0 to 20 secOur team answers first
After 20 secGrace, our AI receptionist, picks up
After the callWe get the summary by text

This is our real business line, set up exactly the way we set up yours. If a person answers and you wanted Grace, just say so and call back: let it ring and she will pick up.

One day, two ways

Same business. Same day. One loses the work.

01

Doing it all by hand

  1. 7:10 PMA caller needs a quote. You are driving. Voicemail.
  2. 9:40 PMA website visitor has a question. The contact form waits till morning.
  3. 8:30 AMYou call both back. One already hired someone.
  4. 11 AMThree clients email “any update?” You stop work to answer.

Busy all day, and still losing work to whoever answered first.

02

With AI automation

  1. 7:10 PMGrace answers, gets the details and books a visit. You get a text.
  2. 9:40 PMThe chat assistant answers, takes the number and books a call.
  3. 8:30 AMYour dashboard shows two booked jobs and one follow-up sent.
  4. 11 AMClients check their portal. Nobody needs to call.

Every customer answered in minutes. You do the work you are paid for.

The suite

Six parts. Use one, or all of them together.

Pick your industry to see what each part sounds like for a business like yours.

01

Voice receptionist

Your phone rings your team first. If nobody picks up, the AI answers in a natural voice, handles the question, takes the details and books the visit. You get the summary by text before you are off the ladder.

  • Answers 24/7, including nights, weekends and lunch
  • Knows your services, hours, area and prices
  • Books into your calendar or takes a message
  • Passes urgent calls to you straight away
Your customer seesA friendly voice that answers the first time and knows the business.
You seeA text with the caller, what they need and the booked time.
Sample call
02

Website chat assistant

A chat assistant on your website that answers questions from your real services and prices, then collects the lead and books the call. Try ours below: it is the same thing we build for you.

  • Trained only on your business, not the whole internet
  • Captures name, need and phone in the chat
  • Books or hands off to a person
  • Every chat saved and sent to you
Your customer seesInstant answers at 11 PM instead of a contact form.
You seeA lead card with who they are, what they need and how urgent it is.
Live demoBelow

Our own chat assistant is running on this page. Ask it anything about The American Logo and watch the owner view fill in as you type.

Try the chat demo
03

Missed-call text-back and follow-up

When a call is missed or a form comes in, the customer gets a text within seconds. Then reminders, follow-ups and review requests go out on their own, so no lead goes cold and no job goes unreviewed.

  • Missed-call text-back in seconds
  • Appointment reminders by text and email
  • Quote follow-ups until they answer
  • Review requests after the job
Your customer seesA quick, personal text instead of silence.
You seeFewer no-shows, more reviews, no chasing.
Sample texts
04

Automated client portals

Clients log in to see their job status, upload files, approve quotes, pay invoices and sign, without emailing you. We have built these for real clients, like the two below.

  • Job or order status, updated automatically
  • File uploads and approvals
  • Invoices and online payments
  • Messages kept in one place
Your customer seesTheir own login with everything about their job.
You seeNo more “any update?” calls or lost attachments.
Threads Embroidery and Print website with customer portal
Threads Embroidery & Print: live site with order portal
Leopard Facility Services website with client portal
Leopard Facility Services: live site with client portal
05

Task and workflow automation

The busywork between tools, done for you. A new lead lands in your CRM, the right person is alerted, the quote is drafted and the follow-up is scheduled. No copy and paste.

  • Connects your calendar, CRM, email, sheets and payments
  • Assigns jobs and alerts the team
  • Drafts quotes and paperwork
  • Runs the same way every time
Your customer seesFaster replies and nothing forgotten.
You seeHours back every week.
Sample workflow
    06

    Owner dashboard

    Every call, chat, text and lead in one place, with what happened and what is next. You see what the AI handled, what needs you, and where your customers come from.

    • Every conversation with a summary
    • Hot leads flagged for you
    • Source of every lead
    • Monthly report in plain English
    Your customer seesA business that always gets back to them.
    You seeThe whole front desk on one screen.
    Sample dashboardIllustrative data
    41Calls answered
    17Chats
    12Booked
    LeadViaStatus
    Maria G. roof leakCall, 9:12 PMBooked
    Dan R. quoteChatFollow-up sent
    Kim L. rescheduleTextDone by AI
    Unknown callerCallNeeds you
    Try it: live chat demo

    Ask our assistant anything. Watch what the owner sees.

    Left is what your customer sees. Right is what lands on your phone. Ask about prices, websites, turnaround, or ask it to book a call.

    Grace
    The American Logo assistant
    Owner view: new lead

    Waiting for a visitor…

    Name
    Not yet
    Interested in
    Not yet
    Phone
    Not yet
    Call time
    Not yet
    Urgency
    Not yet
    Next step
    Not yet

    Demo: nothing you type is sent or saved. On your site, this card arrives by text and email.

    How it works

    Live in about two weeks. Tested by you first.

    01

    Map it

    A call to learn your calls, questions, calendar and tools. We write down what the AI should and should not do.

    02

    Build it

    We train the assistant on your business, set up the voice, chat, texts and workflows, and connect your tools.

    03

    Test it with you

    You call it, chat with it and try to trip it up. We adjust until it sounds like your business.

    04

    Go live

    Your number forwards to it, the chat goes on your site, and you get reports every month. We keep improving it.

    Inbound onlyIt answers people who contact you. No AI cold calls.
    Says it is AINo pretending. A person takes over whenever asked.
    Never guessesIf it does not know, it takes the details and sends them to you.
    Your dataCalls, chats and leads belong to your business.
    Plans

    Start with the phone. Grow into the full system.

    Monthly plans plus a one-time setup. Your written quote is confirmed after a short call.

    01

    AI Receptionist

    Every call answered, day and night.

    Starting at$197/mo
    • Voice receptionist on your own number
    • Rings your team first, AI answers the rest
    • Answers questions, takes the details
    • Text + email summary after every call
    • Setup $497, includes ~300 minutes a month
    Start with AI Receptionist
    Most clients pick this
    02

    AI Front Desk

    Calls, chats and follow-up handled for you.

    Starting at$397/mo
    • Everything in AI Receptionist
    • Website chat assistant trained on your business
    • Books straight into your calendar
    • Missed-call text-back in seconds
    • Reminders and review requests
    • Setup $997, includes ~600 minutes a month
    Start with AI Front Desk
    03

    Full Automation

    Your front office and back office on autopilot.

    Starting at$697/mo
    • Everything in AI Front Desk
    • Client portal: status, files, invoices, e-sign
    • Custom task workflows (CRM, quotes, team alerts)
    • Lead follow-up sequences by text and email
    • Owner dashboard for every call, chat and lead
    • Setup $1,997, includes ~1,000 minutes a month
    Start with Full Automation
    Setup + monthlyOne setup fee to build it, then a monthly plan. 3-month minimum.
    Your number stays yoursYour calls forward to the assistant. Nothing changes for your customers.
    Extra minutesAbout $0.25 a minute past your plan. You see usage every month.
    Honest by designIt says it is an AI assistant, and hands off to a person when asked.

    Need something custom, like a portal for your whole team or a workflow across several tools? Tell us in 4 taps and we will scope it.

    Questions

    What owners ask us first.

    Will callers know it is an AI?

    Yes. It introduces itself as an AI assistant. Most callers care that someone answered and helped, and it hands off to a person whenever they ask.

    Do I have to change my phone number?

    No. You keep your number. Calls ring you first like today, and forward to the assistant when you do not pick up. You choose how many seconds.

    What if it does not know the answer?

    It says so, takes the details and sends them to you right away. It never makes up prices or promises.

    Does it make sales calls?

    No. It only answers people who contact you. We do not run AI cold calls.

    What does a call cost me?

    Your plan includes a set number of minutes. Past that it is about $0.25 a minute, and you see the usage every month.

    Can I start with just the phone?

    Yes. Start with the AI Receptionist and add chat, follow-up, portals and workflows later. Your setup carries over.

    Who owns the data?

    You do. Call records, chats and leads belong to your business, and we export them on request.

    Hear it before you decide.

    Call (972) 791-8870 and let it ring, or find your plan in 4 quick taps.

    Call (972) 791-8870Find my plan